Peer Support is a voice at Framework – a voice for service users to have their say, and a way for us to work in collaboration with service users. In other words, participation by service users plays a pivotal role at Framework . It’s a proud tradition, and service users have a part to play in our strategic direction – in policy development, business planning and programme development, or, in fact, any Framework project. Most importantly, service users have the opportunity to feedback on critical issues, and what’s happening in the wider mental health sector.

Service users are appointed as Consumer Executive Committee (CEC) members by nomination from other mental health service users– and with support from staff . Service users have representation at all levels of Framework. Our Peer Support Leader reports to a General Manager, and there is service user representation on our Board of Trustees, and staff often bring their own life experience of mental health service usage and mental health recovery to such meetings. The CEC members represent the interests of Framework at regional consumer networks, and events. They are the face of Framework, and important ambassadors for the organisation. Quarterly consumer forums – called Focus -  are an important avenue for social learning and sharing information. An Open Forum is also held as part of two way communication, and these will focus on a specific topic to generate ideas and discussion.

Contact us:
Peer Support Leader
10 Kingsland Tce,
Kingsland
Tel: 09 815 5110

Members of the Consumer Executive Committee can be contacted through the Peer Support Leader