Peer Support is a voice at Framework – a voice for service users to have their say, and a way for us to work in collaboration with service users. In other words, participation by service users plays a pivotal role at Framework . It’s a proud tradition, and service users have a part to play in our strategic direction – in policy development, business planning and programme development, or, in fact, any Framework project. Most importantly, service users have the opportunity to feedback on critical issues, and what’s happening in the wider mental health sector.