Our Intensive Support Service (ISS) provides a pre-vocational and vocational service for service users who are regarded as having high and complex needs, often with a dual diagnosis of an intellectual disability and a mental illness. A day service from Monday to Friday, referral and access is through the Regional Intellectual Disability Care Agency.

Our service users have a risk assessment to determine their ability to fully participate in community activities. This then determines the amount of staff support they require within their pre-vocational programmes. An individualised vocational management plan is developed which includes risk management, and behaviour management strategies which best meet the needs of each service user.

All service users have access to a variety of programmes developed by ISS that are either in-house or community based. These include literacy and numeracy, woodwork and mechanical skills, health and fitness, cooking, recreation-based learning, sports, nature and conservation, music-based learning, computer skills and personal development.

The programmes for all our service users are focused on a journey towards independence and are of a strengths-based approach.

Contact us:

Operational Leader

Intensive Support Service
14H Clemway Pl, Henderson
Tel: 09 837 5106   Fax: 09 837 5105 

34 Huia Rd, Otahuhu
Tel: 09 270 0835   Fax: 09 270 0851